He wāhi rawe ki te mahi, ā, he whakahaere e eke ana ki te taumata teitei
A high-performing organisation and a great place to work


A great place to work

We continue to build on the strong organisational capabilities which support us to deliver results for New Zealanders and make Internal Affairs a great place to work.

The people and communities we serve are diverse. Building a workforce that reflects the communities we serve and puts our customers at the centre, supports us to fulfil our ‘spirit of service’ and make New Zealand better for New Zealanders.

Ngā Tīpako - Highlights


  • Extended and improved our Flexible Working programme.


  • Established our multi-year Wellbeing, Health & Safety Maturity Uplift Programme.


  • Completed our Taura Herenga Waka, our Inclusion and Diversity strategy.


  • Successful implementation of Rehutai, our new finance system.


  • Launched Avei’a Pacific Leadership Programme and initiated our Pasifika Career Broker.


  • Hosted our National Māori Hui at Hirangi marae, themed around whai oranga – in pursuit of wellbeing.

People on beach
Governance team members signing documents

Tō mātou kaihautūtanga me te kāwana
Our leadership and governance

The Department’s Executive Leadership Team (ELT) includes the Secretary for Internal Affairs, seven Deputy Chief Executives and the Director of the Office of the Chief Executive. The Executive Director, Office of Ethnic Communities was also a Tier 2 role reporting to the Secretary for Internal Affairs but was not part of the Executive Leadership Team.

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Staff performing wiata

Te Aka Taiwhenua
Māori Strategic Framework

Our Māori Strategic Framework, Te Aka Taiwhenua is progressing as the commitment to journey from the ceremonial to the more meaningful and improved outcomes for Māori. With the development of a plan, He Waka Eke Noa 2020 – 25, we have a long-term focus to achieve equitable, positive and improved outcomes for hapū, iwi and Māori.

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Prime Minister

Te Hāpai Ō
The leader at the front, the workers in the back

Our Te Hāpai Ō programme is focussed on driving and supporting the success of our people at Te Tari Taiwhenua to deliver great outcomes for Aotearoa by securing better tools to enable us to efficiently manage our money and our people, deliver on our central responsibilities, like health and safety, and respond to changing needs.

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Employees in meeting

Our Investment and Asset Performance

Internal Affairs continues to invest in our digital assets as part of our medium-term plan to modernise services. These investments are heavily focussed around digital platforms and cloud capability, to ensure our staff can build on their flexible and collaborative working practices and our public facing services becoming more flexible, secure and data driven.

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Staff performing wiata

Inclusion and diversity

We are actively building our workforce to reflect the diversity of the communities we serve.

Currently, our permanent workforce includes 1781 full-time and 178 part-time employees across 40 locations in New Zealand, London and Sydney.

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